We ship most orders via the United States Postal Service (USPS). Orders received are shipped the next business day provided we receive the order by 10:00 AM Mountain Standard Time and the item/s ordered
are in stock. We make every effort to identify on the web site items that
are currently backordered to us or ship from the manufacturer, and these
items may take several weeks for delivery.
Please review our Store Policy page for more detailed information regarding general shipping and return policies.
Please note that we cannot deliver to international addresses.
Standard: Standard rates are based on the subtotal value
of the order (before applicable) according to the table below. In-stock
merchandise will normally arrive in 5 to 10 business days after the order
is received.
Priority: Your order can be expedited to be delivered
within 2 to 3 business days for an additional $5.00 above the Standard
Rate. We will utilize air service unless expedited ground service is faster.
Priority service can be provided only for items that are in stock
and is not available for deliveries to Alaska or Hawaii.
Overnight Air Express: We're sorry, but we do not offer overnight delivery on our products.
SHIPPING RATES
| Order Subtotal ($) |
Standard Rate ($) |
| 0 - 25.00 |
6.85 |
| 25.01 - 50.00 |
9.85 |
| 50.01 - 75.00 |
11.85 |
| 75.01 - 100.00 |
13.85 |
| 100.01 - 150.00 |
15.85 |
| 150.01 - 200.00 |
18.30 |
| 200.01 - 250.00 |
20.30 |
| 250.01-300.00 |
23.30 |
| 300.01-400.00 |
27.30 |
| 400.01-500.00 |
30.30 |
| 500.01-600.01 |
37.85 |
| 600.01-750.00 |
42.85 |
| 750.01-1,000.00 |
50.50 |
| 1,000.01-1,500.00 |
56.85 |
| Over 1,500.01 |
Flat $75.00 |
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You can track your order using the tracking information included in your order
confirmation e-mail at the following locations.
United States Postal Service Order Tracking
UPS Order Tracking
FedEx Order Tracking
If you have any problems tracking your order, please don't hesitate to contact us at
Info@RoseLaneCottage.com
The most common shipping delay results from errors in shipping addresses.
Please make sure that the shipping address is filled-in correctly in the
order confirmation you received via email. If it is incorrect, please
contact
us immediately.
The US Postal Service does not pick-up on Sunday or Federal holidays.
UPS and Fed Ex do not pick-up on weekends or Federal holidays.
If you've ordered a product from us within the last 24 hours, the product
may not have processed yet or the carrier has not picked-up the product yet from
our warehouse. This is common when orders are made on weekends or holidays.
You'll get an email letting you know whether your order was shipped via US Postal Service, UPS,
or FedEx.
You can click the link above to track your package.
If you did not get an email from us, there may be several reasons:
-
The item/s you purchased is/are backordered.
-
You may have entered your email address incorrectly on the order form.
Please email
Info@RoseLaneCottage.com if
you have any questions about your shipment.
Rose Lane Cottage makes every attempt to have all items in stock. Items available but not currently in stock generally take
2 weeks for shipment from the manufacturer. We endeavor to always identify
such items on the web site as requiring more time for delivery. However,
it is always possible that a sudden burst of orders will leave us out of
stock just as your order arrives. In such cases, we will promptly notify
you by e-mail that the item is back ordered and give you an estimated delivery
time. Of course, you may cancel such an order with no penalty if you are
unable to wait.
Merchandise that we are no longer able to get is removed from the web site
when sold out.
In some cases, we are unable to back-order an item that sells for
less than $15.
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